ST. LOUIS – It’s a headache third day for many Southwest Airlines travelers. Wednesday marked the third day in a row that the airline had technology issues that resulted in cancellations or delays.
On Monday, the airline addressed third-party weather data issues and on Tuesday, the airline asked the FAA to use a nationwide ground stop as it attempts to resolve more technological issues. The problems continued to affect travelers across the country on Wednesday.
“We actually had to cancel it and then we went back and bought another one and the prices tripled so we had to catch a plane later and now this one is delayed so it’s a game of waiting. “said Tracy Eaton. She is scheduled to return to Maryland on Wednesday night, her flights were delayed once.
“We were driving it normally, but it was an emerging situation, so we decided to take the plane to get there quickly, and now we regret it,” she said.
FOX 2 has asked Southwest Airlines when flights will return to normal. They sent this statement:
“Although our technology issues for Tuesday have been resolved, we still experience a small number of cancellations and delays on our network as we continue to work to resume normal operations.”
According to Flight Aware, which tracks flights around the world, Southwest recorded more than 2,000 delays and cancellations on Tuesday and 1,500 on Wednesday. In Saint-Louis-Lambert alone, 94 Southwest flights were affected on Tuesday. That’s more than half of all Southwest flights that operate in Saint-Louis-Lambert.
Bette Arado’s granddaughter was due to land on Tuesday evening, but her flight was canceled and booked for Wednesday.
“It made me wonder what was going on, but once I found out it was technical I felt a little better,” she said.
A couple at the airport Wednesday night had landed from Tampa. They said they were stuck at the airport for 28 hours, when they landed in St. Louis they said no one-way rental cars were available. They were going to find a hotel to spend the night and hopefully get back to Kansas City on Thursday.
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